First I went to the business and gave them a chance to rectify the situation and return the hundred bucks they stole. They noted that I hadn't used the wash except for the day I paid for one. They stopped the subscription and refused to refund the stolen money. I filed a police report for credit card fraud, which will only be informational because the DA probably won't prosecute because of evidence and plus there are other remedies. I am not upset at this at all and told the officer at the start the my goal was to get the incident on public record that can be used in court by anyone. I then placed a FOIA request for any police reports on the company or at the company's address over the last two years.
I contacted the owner and he offered to give me free washes for three months. I said "so your remedy is to keep the money you fraudulently took from me and have a service that I already refused? I will see you in court, cussed him and his family and hung up.
I notified my credit card of the company's fraudulent practices but did not dispute the charges.
Filed a complaint with the BBB, Chamber of Commerce, and state consumer affairs department. And I hit social media, including their facebook warning of their practices.
I am going to file suit in small claims Monday.
